Torsido Technologies Torsido

Booking Platform

Unified booking and property management: availability, pricing, and guest data synced across major OTAs, with automated entry codes, payments, and upsells.

Airbnb API Booking.com API Google Vacation Rentals VRBO / Expedia Smart Lock Integration Stripe + Open Banking Direct Booking Portal

01 -- OVERVIEW
Platform Overview

The command centre for
modern property hosts.

Managing a short-term rental portfolio across multiple platforms is an operational challenge. Hosts maintain separate logins, update calendars manually, copy pricing between platforms, send entry codes by hand, and chase ancillary payments — each touchpoint a revenue leak and compliance risk.

The Torsido Booking Platform replaces those workflows with a single management layer. Availability syncs across all channels within 60 seconds. Pricing rules propagate automatically. Entry codes are generated, rotated, and delivered on schedule. Deposits, parking, early check-in, late check-out and other ancillary revenue are collected and disbursed by rules set once.

The result: operations that scale without added headcount, higher revenue per booking through systematic upsell, and fewer errors that damage reviews and trust.

Airbnb Booking.com Google VR VRBO Expedia TripAdvisor iCal Merge Direct Portal
Who This Platform Serves
Independent Hosts and Superhosts

Single-property and small-portfolio hosts who need multi-OTA distribution, automated guest communication, entry-code delivery, and upsell workflows with minimal daily intervention.

Property Management Companies

Professional operators managing 10 to 500+ units who require centralized calendar control, owner statement automation, channel-level revenue reporting, and scalable operating processes.

Boutique Hotels and Aparthotels

Operators distributing inventory across OTA channels and direct booking engines that require rate-parity controls, reservation imports, restrictions management, and ancillary revenue workflows.

Holiday Letting Agencies

Regional and national agencies managing owner portfolios across seasonal markets, with owner-facing portals, automated confirmations and payouts, and portfolio-wide scheduling that replaces spreadsheet coordination.


02 -- CHANNELS
Channel Manager Integrations

Every major platform.
One calendar. Zero conflicts.

Two-way API connections to every major OTA and a proprietary iCal merge layer for platforms without public APIs. Availability updates propagate in under 60 seconds. Rate changes push simultaneously. Booking confirmations import and trigger the full automation pipeline instantly.

Live · 2-Way API
Calendar & Availability Sync
Pricing & Minimum Nights
Listing Content Push
Guest Messaging Integration
Resolution Centre Sync
Live · 2-Way API
Availability & Rate Push
Restrictions & Min Stay
Reservation Import
Cancellation Handling
Payment Status Sync
Live · GVR Feed
Google Vacation Rentals Feed
Real-Time Pricing API
Availability Calendar
Direct Booking Redirect
Review Aggregation
Live · 2-Way API
Availability Sync
Rate & Fee Structure
Booking Import
Owner Reports
Listing Management
Live · EPS API
Expedia + Hotels.com
Rate Parity Monitoring
Availability Push
Special Rates & Promotions
Reservation Notifications
Live · TripConnect
FlipKey Integration
Availability Sync
Review Monitoring
Pricing Feed
Holiday Lettings Bridge
Live · White-Label
Branded Booking Website
Zero Commission Bookings
Custom Domain + SSL
Stripe / Open Banking
Deposit & Balance Automation
Sync · Merge Layer
Any iCal-Compatible OTA
Conflict Detection Engine
Multi-Feed Merge
Automatic Block Propagation
Custom Block Rules

03 -- FEATURES
Platform Feature Set

Every operational task
automated end to end.

From the moment a booking is confirmed to the moment the next guest checks in, every touchpoint — entry codes, payments, upsells, reminders — is handled by the platform without host intervention.

Automatic Entry Code Rotation
Unique, time-limited entry codes are generated per booking and delivered via guest portal, email, and SMS. Codes are valid only for the stay duration and rotated on checkout. Direct integration with Yale, Nuki, August, Schlage, TTLock, and Igloohome ensures physical locks update simultaneously — no manual rekeying or security risk.
Smart Lock API Yale / Nuki / August Auto-Rotation Expiry Scheduling
Automated Payment Collection
All payment events — deposits, balance, security holds, damage claims, and ancillary charges — are collected automatically via Stripe, GoCardless, or open banking. Funds are held in segregated accounts, disbursed per configured rules, and failed payments are recovered automatically. Hosts receive real-time dashboards; guests get branded requests and receipts.
Stripe & GoCardless Deposit Hold & Release Split Payments Auto Recovery
Car Parking Fee Management
Parking is presented as a bookable add-on at multiple touchpoints and collected automatically. Bay allocation can be limited to available inventory, pricing varies by stay length, and access codes or bay assignment is delivered to guests automatically.
Automated Booking Bay Allocation Auto-Collection Revenue Tracking
Early Check-In & Late Check-Out
The platform automatically checks gap availability, presents time slots with dynamic pricing, collects payment, and adjusts entry code windows — all without host involvement. Cleaning buffers and blackout rules prevent schedule conflicts.
Gap Detection Dynamic Pricing Code Window Adjustment Cleaning Buffers
Upsell & Extras Engine
Configurable extras — airport transfers, parking, mid-stay cleaning, cot hire, pet fees, and property-specific services — are presented at multiple guest touchpoints with automated payment collection. Conversion and revenue analytics track performance per extra category.
Configurable Add-Ons Multi-Touchpoint Auto-Collection Analytics
Automated Guest Messaging
Booking confirmations, property guides, entry codes, house rules, and checkout instructions are sent automatically on configurable schedules via OTA messaging, email, SMS, and WhatsApp. Messages are personalised with booking data and fully customisable per property. AI assists with incoming guest enquiries.
OTA Integration SMS & WhatsApp Personalised AI Responses
Dynamic Pricing & Rate Management
Configurable pricing rules — occupancy adjustments, day-of-week differentials, seasonal uplift, gap-fill pricing — push simultaneously across all channels. Rate parity monitoring alerts on channel drift. Third-party integrations (PriceLabs, Beyond, Wheelhouse) available for demand-driven pricing.
Multi-Channel Push Occupancy Rules Parity Monitoring 3rd-Party API
Cleaning & Operations Scheduling
Checkout automatically triggers cleaning tasks assigned to configured teams with job briefs, checkout/check-in times, and entry codes. Cleaners confirm completion via mobile checklist, flag issues with photos, and sign-off unlocks the next guest's code. Real-time portfolio dashboard shows status and alerts.
Auto Assignment Mobile Checklist Photo Reporting Portfolio Dashboard
Revenue Analytics & Reporting
Channel-level revenue attribution, occupancy tracking, ADR trends, and upsell conversion reporting in a unified dashboard. Owner statements generate automatically with itemised breakdowns. Portfolio views identify high/low performers and compare seasonal patterns in real time.
Channel Attribution Occupancy Trends Owner Statements Portfolio Views

04 -- WORKFLOW
The Automated Guest Journey

From booking confirmed
to checkout complete.

Every step of the guest lifecycle is handled by the platform. Hosts configure their rules once. The platform executes every time, for every guest, across every channel.

STEP 01 —
Booking Confirmed
Reservation imported from any connected channel (Airbnb, Booking.com, Google VR, VRBO, direct portal, iCal). Platform blocks all channels within 60 seconds and triggers full automation.
  • All 8+ channels blocked within 60 seconds
  • Confirmation sent via OTA, email, SMS
  • Deposit payment triggered (where applicable)
  • Cleaning task assigned
STEP 02 —
Pre-Arrival Payments & Upsells
At configurable intervals (14 days, 7 days, 48 hours pre-arrival), guest receives pre-arrival package, upsell offers, and payment requests.
  • Balance payment collected (configurable per channel)
  • Security deposit held via Stripe or open banking
  • Early check-in, parking, and extras offered with automated pricing and payment
STEP 03 —
Entry Code Delivery & Check-In
Unique, time-limited code generated at configured pre-arrival time (typically 24 hours). Pushed to smart lock and delivered via portal, email, SMS with full arrival pack and parking information.
  • Code pushed to Yale, Nuki, August, TTLock, or Igloohome smart locks
  • Validity window set to exact stay duration, adjusted for early check-in/late checkout
  • Arrival pack: directions, rules, WiFi, parking, local guide
STEP 04 —
Checkout, Code Expiry & Review
At checkout, entry code expires and smart lock access revoked. Cleaning task activates. Security deposit released (or damage capture triggered). Review request sent at optimal timing. Next guest pipeline begins.
  • Code and lock access revoked automatically at checkout
  • Deposit released or damage capture initiated
  • Cleaning completion confirmed before next code issued
  • Revenue attributed and payout disbursed per schedule

05 -- CASE STUDY
Client Case Study

From manual fragmentation to
automated operations.

A London property management company operating 47 units across Airbnb and Booking.com consolidated booking operations, eliminated double-bookings, and captured ancillary revenue through Torsido platform deployment.

+34%
Revenue Per Booking
After upsell automation go-live
0
Double Bookings
In 18 months post-deployment
22h
Admin Time Saved Weekly
Per property manager
4.92
Average Review Score
Up from 4.71 pre-deployment
London · 47 Units · STR Management

47 units. 3 channels.
Managed by two people.

Before platform deployment, the company managed three OTA logins with manual calendar updates (45 min/day), individual code delivery via spreadsheet, and reactive ancillary revenue capture. Estimated ancillary capture: under 20%.

Post-deployment, with two-way API integration across channels, smart lock automation on all 47 properties, Stripe payment collection, and upsell engine configuration, the operations team reduced from 3 to 2 people. Double bookings: zero. Ancillary revenue capture jumped to £38 average per booking.

"We used to spend the first hour of every day updating calendars and sending entry codes. Now we open the dashboard to check everything ran overnight and close it again. The platform does the work."
Operations Director · London STR Management Company · 47 Units
£38
Average Upsell Revenue Per BookingParking fees, early check-in, late check-out, and extras — all previously uncaptured
8+
Channels Connected at Go-LiveAirbnb, Booking.com, Google VR, VRBO, Expedia, TripAdvisor, Direct Portal, iCal
60s
Availability Sync LatencyFrom booking confirmed on any channel to all channels blocked
47
Smart Locks IntegratedYale and Nuki devices across the portfolio — all codes automated and rotated per booking
-1
Headcount ReductionOperational team reduced from 3 to 2 through automation — without reducing portfolio size
+0.21
Review Score Improvement4.71 → 4.92 average — attributed to consistent, timely entry code delivery and pre-arrival communication

06 -- WHY TORSIDO
Why Torsido

What makes this platform
different from the rest.

01 —
True 2-Way Sync
Real-time webhook connections with API platforms mean a booking blocks all channels within seconds, not minutes. iCal platforms use pessimistic locking conflict detection to prevent double-bookings before confirmation.
02 —
Deep Lock Integration
Native integration with Yale, Nuki, August, Schlage, TTLock, Igloohome, Dormakaba, and Salto covers all major smart lock hardware. Scheduling engine handles code generation, delivery, expiry, timezone, daylight saving, and early/late check-in adjustments automatically. Backup codes and manual override always available.
03 —
Upsell-First Architecture
Built around upsell capture from inception. Multi-touchpoint presentation engine, configurable pricing and availability per extra, automated collection, and conversion analytics per category. Parking, early check-in, late checkout, and custom extras are first-class platform objects, not booking note fields.
04 —
Configure Once, Run Always
Hosts configure rule sets once; the platform executes indefinitely. No recurring manual tasks, daily checks, or per-booking templates. Rule engine handles exceptions automatically — same-day bookings, modifications, extensions, departures, damage reports — and escalates only genuinely novel situations. 95% of bookings require zero host interaction.

Integrations we
connect out of the box.

The Torsido Booking Platform ships with native, maintained integrations for every major OTA, payment provider, smart lock hardware brand, dynamic pricing tool, and operational management system used in the short-term rental market. All integrations are monitored for API version changes, tested with every platform release, and supported by our technical team as first-class platform components — not third-party plugins that break without notice.

Airbnb Official Airbnb API Partner — full 2-way calendar, pricing, listing content, guest messaging, and reservation management via the Airbnb Host & Experiences API with webhook-based real-time sync
Booking.com Booking.com Connectivity Partner — availability and rates push, reservation pull, cancellation handling, and payment status synchronisation via the Booking.com Connectivity API with certified partner status
Google VR Google Vacation Rentals — property feed management, real-time pricing API, availability calendar, and direct booking redirect integration enabling properties to appear in Google Search and Maps vacation rental results
VRBO / Expedia VRBO, HomeAway, and Expedia Group platforms via the Expedia Partner Solutions (EPS) API — availability, rates, promotions, restrictions, and reservation management across the full Expedia Group distribution network
Smart Locks Yale Smart, Nuki Bridge, August Home, Schlage Encode, TTLock, Igloohome, Dormakaba, and Salto — direct API integration for code generation, push, and expiry with per-booking scheduling, timezone handling, and backup code management
Payments Stripe (card, BACS, SEPA, card authorisation for security deposits), GoCardless (direct debit), and open banking payment initiation — with configurable split rules, payout scheduling, failed payment recovery, and owner statement generation