Guest & Visitor Portal
GDPR-compliant guest Wi-Fi and visitor access: consent, data capture, and marketing from one portal.
A guest portal that does
more than let people in.
Most guest Wi-Fi systems are a compliance liability and a missed opportunity. Visitors connect through a generic splash page, no consent is properly recorded, and the interaction leaves no useful data behind. Torsido's Guest & Visitor Access platform changes that entirely.
Built around a fully customisable captive portal, the system authenticates visitors securely, captures structured profile data, records explicit GDPR consent, and feeds verified contact records directly into your CRM and marketing automation stack — turning every Wi-Fi login into a qualified, consented marketing touchpoint.
The platform is live in production at portal.lavie.maison, demonstrating the full end-to-end experience across authentication, data capture, and post-visit marketing workflows.
Guest Portal
A branded, mobile-optimised authentication experience that replaces generic splash pages with a seamless, on-brand first impression for every visitor.
Marketing System
Collected visitor data flows automatically into your email marketing, CRM, and remarketing tools — with consent verification attached to every record.
Compliance Layer
GDPR-compliant consent modals, Terms of Use acceptance, and full audit trails ensure your data collection practices are legally sound and defensible.
Everything you need,
nothing you don't.
Nine core capabilities working together as a single, cohesive platform — not a collection of disconnected tools bolted together.
Captive Portal Authentication
A fully branded splash portal intercepts guest Wi-Fi connections and guides visitors through a smooth authentication flow — email, social login, or SMS verification — before granting network access.
Rich Visitor Data Capture
Collect structured visitor profiles at the point of authentication — first name, last name, email address, phone number, and MAC address — giving you a verified, attributed record for every guest interaction.
GDPR & Consent Management
A compliant consent modal presents Terms of Use and marketing opt-in choices with granular, independently revokable permissions. Every consent record is timestamped, versioned, and stored with a full audit trail.
Admin Dashboard
A real-time command centre for your team — live session monitoring, visitor history, data export, campaign performance, and system health. Role-based access ensures the right people see the right data.
Marketing Integration & Automation
Consented visitor records sync automatically to your email marketing platform, CRM, or remarketing audience lists — triggering welcome sequences, loyalty campaigns, and re-engagement flows without manual export.
Multi-Language Support
The portal UI, consent copy, and Terms of Use are fully localised — with dynamic language detection based on device locale. Serve international guests in their preferred language without any manual configuration.
White-Label Branding
Every pixel of the portal experience is customisable — your logo, brand colours, typography, imagery, and copy. Guests see your brand, not ours. No Torsido attribution unless you choose it.
Visit Analytics & Reporting
Understand your guest patterns with session duration, peak time analysis, device type breakdown, return visitor tracking, and campaign attribution — delivered through configurable dashboards and scheduled reports.
Network Security & Isolation
Guest traffic is isolated from your internal network with VLAN segmentation, bandwidth controls, content filtering, and session time limits — ensuring guest access never becomes a security liability.
From connection request
to marketing asset.
The entire guest experience is engineered to feel effortless — while every step captures structured, consented data for your business.
Connect
Guest selects your Wi-Fi network and is automatically redirected to the branded captive portal.
Register
Visitor completes a short, mobile-optimised form capturing name, email, and phone number.
Consent
GDPR modal presents Terms of Use and marketing preferences — consent is independently recorded per purpose.
Access Granted
Wi-Fi access is granted and the visitor is forwarded to a welcome page or your website.
Engage
Consented records sync to your marketing tools, triggering automated welcome emails and loyalty sequences.
Complete visibility,
always in control.
The admin dashboard gives venue operators and marketing teams a real-time view of visitor activity, campaign performance, and system health — all in one place.
Deployed wherever
guests connect.
Guest & Visitor Access is designed for any environment that needs to authenticate visitors, capture data, and maintain compliance — from boutique hotels to enterprise campuses.
Hospitality & Hotels
Branded guest Wi-Fi for hotels, resorts, and serviced apartments — with post-stay marketing workflows that drive return bookings.
Retail & Shopping Centres
Capture shopper data across your estate, attribute footfall to marketing spend, and build loyalty audiences with consented Wi-Fi data.
Restaurants & Venues
Turn dining guests into a consented email list — with automated post-visit review requests, offer campaigns, and event invitations.
Events & Conference Venues
Manage thousands of simultaneous guest sessions at events, capture attendee data, and segment by ticket type or registration category.
Corporate & Co-Working
Secure, isolated visitor network access for office receptions, co-working spaces, and multi-tenant commercial properties — with zero IT burden.
Healthcare & Public Services
GDPR-compliant patient and visitor Wi-Fi for NHS trusts, clinics, and public buildings — with full network isolation and compliance documentation.